Frequently asked questions

Our Frequently Asked Questions (FAQ) page is a valuable resource that provides answers to common queries about MovingBoardsUSA. Find information about pricing, features, support, and more, ensuring that you have all the information you need to make the most of our app.

General

MovingBoardsUSA is a comprehensive app designed for the transportation industry. It offers a range of features and solutions for brokers, carriers, and drivers, facilitating seamless job posting, efficient job management, transparent communication, and enhanced workflow.

MovingBoardsUSA provides brokers with effortless job posting, flexible job selection, simplified company setup, efficient document management, multiuser access, real-time calendars, automated paperwork management, companies verification, integrated chat and rating systems, a real-time map, paperwork management, a free CRM system, and electronic signature capabilities. These features streamline operations, enhance efficiency, and foster strong relationships within the industry.

MovingBoardsUSA offers carriers effortless job requests, streamlined 409 Carrier Agreement setup, efficient document management, multiuser access for broker companies, integrated CRM with real-time pickups calendars, automated paperwork management, company verification, and more. These features simplify the job request process, streamline document management, improve communication, and enhance overall efficiency for carriers.

MovingBoardsUSA provides drivers with easy load finding, a comprehensive rating system, direct chat functionality, real-time map tracking, a free CRM system, and more. These features enable drivers to find loads easily, communicate with shippers and brokers, optimize their routes, and efficiently manage their trips and workflow.

Yes, MovingBoardsUSA caters to the needs of both large and small companies in the transportation industry. The app offers scalable solutions that can be tailored to the size and requirements of each company, ensuring a seamless and efficient experience for all.

MovingBoardsUSA prioritizes the security and confidentiality of user data. The app employs industry-standard encryption protocols to protect all data and information shared on the platform, ensuring a secure user environment.

MovingBoardsUSA provides comprehensive support options, including online documentation, tutorials, and a dedicated customer support team. Users can access resources and reach out to the support team for assistance with any queries or issues they may encounter.

Yes, MovingBoardsUSA offers training resources such as video tutorials and user guides to help new users navigate the app and maximize its features. These resources provide step-by-step instructions and tips for a smooth onboarding experience.

Payments

MovingBoardsUSA offers various pricing plans tailored to the needs of brokers, carriers, and drivers. You can choose a plan that best suits your requirements and budget.

Upgrading or downgrading your plan is simple. Just log into your account, navigate to the billing or account settings section, and select the desired plan. The changes will be applied automatically.

No, we believe in transparent pricing. The pricing plans displayed on our website are inclusive of all applicable fees and charges. There are no hidden costs.

MovingBoardsUSA accepts various payment methods, including credit cards, debit cards, and online payment platforms. You can choose the payment method that is most convenient for you.

Yes, we prioritize the security of your payment information. We utilize industry-standard encryption protocols to ensure that your payment details are protected and kept confidential.

Yes, you can cancel your subscription at any time. Simply log into your account, go to the billing or account settings section, and follow the cancellation instructions. Please note that cancellation may be subject to certain terms and conditions.

Refunds are subject to our refund policy. We encourage you to review our refund policy on our website for detailed information about the refund process and eligibility.

If you exceed the usage limits of your plan, you may be prompted to upgrade to a higher plan or pay for additional usage. We provide notifications and options to ensure that you can easily manage your usage and make informed decisions.

Basics

To create an account on MovingBoardsUSA, visit the website and click on the “Sign Up” button. Fill in the required information, such as your name, email address, and password. Once submitted, you will receive a verification email to confirm your account. Follow the instructions in the email to complete the registration process.

To find available loads on MovingBoardsUSA, log in to your account and navigate to the “Loads” section. Here, you can filter loads based on your preferences, such as pickup location, delivery location, equipment type, and load weight. The platform will display a list of available loads that match your criteria, allowing you to choose the ones that best fit your capacity and schedule.

Yes, MovingBoardsUSA provides a messaging system that allows you to communicate directly with shippers and brokers. Once you are interested in a specific job or load, you can send messages to the relevant party to discuss job details, negotiate terms, and clarify any questions you may have. This feature facilitates efficient communication and ensures a smooth collaboration process.

MovingBoardsUSA offers a dedicated “Billing” section where you can track your payments and manage your finances. In this section, you can view your account balance, review invoices, and track your payment history. The platform provides transparent and timely payment processing, allowing you to monitor your earnings and maintain a clear record of your financial transactions within the app.

MovingBoardsUSA provides brokers with effortless job posting, flexible job selection, simplified company setup, efficient document management, multiuser access, real-time calendars, automated paperwork management, companies verification, integrated chat and rating systems, a real-time map, paperwork management, a free CRM system, and electronic signature capabilities. These features streamline operations, enhance efficiency, and foster strong relationships within the industry.

MovingBoardsUSA offers carriers effortless job requests, streamlined 409 Carrier Agreement setup, efficient document management, multiuser access for broker companies, integrated CRM with real-time pickups calendars, automated paperwork management, company verification, and more. These features simplify the job request process, streamline document management, improve communication, and enhance overall efficiency for carriers.

MovingBoardsUSA provides drivers with easy load finding, a comprehensive rating system, direct chat functionality, real-time map tracking, a free CRM system, and more. These features enable drivers to find loads easily, communicate with shippers and brokers, optimize their routes, and efficiently manage their trips and workflow.

Yes, MovingBoardsUSA caters to the needs of both large and small companies in the transportation industry. The app offers scalable solutions that can be tailored to the size and requirements of each company, ensuring a seamless and efficient experience for all.

“We’re growing more than ever, hiring more movers, and eventually branching off into new states!”

Viviane Magdalena

Armadillo Movers NY